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Making a warranty claim / repair under warranty

We’re sorry your product has developed a fault and we’re on hand to help.

Before you start, please take a moment to familiarise yourself with our warranty information to make sure that your product is covered under warranty. You can find Pure Electric warranty directly information above.

To make a claim

Please complete the contact form below. Our support team will review your request within 24 business hours and provide you with the next steps.

Warranty Form – Pure Electric

Please ensure all fields are filled out completely to avoid any delays in processing your request.

Updated on 23 May 2024