Looking for Help?
Find answers to your questions
- Can I get insurance on my e-scooter?
- Can I charge my e-scooter overnight?
- How long will my e-scooter battery last?
- How long does it take to charge?
- What is the weight limit for a Pure Electric e-scooter?
- What is the minimum age to ride an Adult e-scooter?
- How to 'start' an e-scooter?
- Is it legal to ride an e-scooter in the UK?
- My charger isn't working
- My e-scooter won't switch on
- Battery gauge drops fast
- Changing between Miles / Kilometers
- I can't find my stem bolts
- My battery doesn't last long / short battery range
- Slow running speed / flashing lights
- My handlebars are stuck
- App troubleshooting / forgotten pin code
- Incorrect pin code
- Connecting to the Pure app
- Product manuals
- Recommended tyre pressure
- Fitting solid tyres
- Deck replacement
- Replacing back light
- Replacing rear mudguard
- Wheel alignment / Handlebar adjustment
- Fixing a wobbly stem
- Cleaning your scooter
- Recommended e-scooter maintenance
- Pure Electric e-scooter error codes
- Flat tyre / puncture repair
- Puncture prevention
- My warranty has expired, how can I have my scooter repaired?
- How to find my serial number?
- Warranty information (non-Pure products)
- Are punctures covered by warranty?
- What can void a Pure Electric e-scooter warranty?
- Accessories warranty information
- Transferring your warranty
- Registering your warranty
- Making a warranty claim / repair under warranty
Slow running speed / flashing lights
Your Pure E-Scooter has 3 different models:
Normal Mode (S icon on dashboard is WHITE)
This is the standard setting and should be used for everyday riding, balancing performance with battery usage to get a longer range ride
Performance Mode (S icon on dashboard is RED)
This setting should be used for enhanced hill climbing and maximum acceleration to reach top speed. Note this will drain the battery faster and reduce overall range achieved
Pedestrian Mode (S icon on dashboard is OFF)
The speed is limited to 6 KPH and the headlight flashes on and off to provide a visual warning to pedestrians
If your E-Scooter top speed is restricted to 6 KPH and the lights are flashing then you have the product set to pedestrian mode.
To switch between modes, simply double press the power button.
Updated on 25 Mar 2024
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