Looking for Help?

Find answers to your questions

Flat tyre / puncture repair

We know its frustrating to get a puncture, so we’ve pulled together everything you need in one place to get it fixed and have you back on the road in no time.

Pure Air³ and Pure Advance
Our new 2023 models have 10” air filled tubeless tyres, like the ones found on a car.

Most punctures can be fixed in less than 5 minutes by someone with no technical knowledge using something called a ‘Dynaplugger’. This is a lightweight and portable tool that can fix up to 4 punctures making it great value for money.

You can buy a Dynaplugger from most bike stores, but are also available on our website here and watch our handy 'how to use' video here. 

In rare instances of a significant puncture or tyre rupture, you will need to replace the whole tyre.

You can buy replacements on our website here.

Once purchased, we have a how to video guide produced to walk you through the steps required which you can view here:

Pure Advance: FRONT TYRE and REAR TYRE 

Pure Air³: FRONT TYRE  and REAR TYRE

Pure Electric Generation 1 & 2 (Pure Go, Air, Pro & LR)
If your tyre will not hold air, its likely the inner tube has been punctured and will need to be replaced, you can buy a replacement directly from our website here.

Once purchased we have a how to video guide produced to walk you through the steps required

If you have a Pure Electric Generation 2 (Go, Air, Air Pro or LR):

  • Click here for a front tyre puncture
  • Click here for a rear tyre punctures

Don’t want to get your hands dirty?

If you don’t want to do it yourself, contact your local bike shop or scooter repair agent. most will be willing and able to do this on your behalf for a fee.

Updated on 25 Mar 2024