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Find answers to your questions
- What is the weight limit for a Pure Electric e-scooter?
- What is the minimum age to ride an Adult e-scooter?
- Is it legal to ride an e-scooter in the UK?
- How to 'start' an e-scooter?
- How long will my e-scooter battery last?
- How long does it take to charge?
- Can I get insurance on my e-scooter?
- Can I charge my e-scooter overnight?
- Slow running speed / flashing lights
- Product manuals
- My handlebars are stuck
- My e-scooter won't switch on
- My charger isn't working
- My battery doesn't last long / short battery range
- Incorrect pin code
- I can't find my stem bolts
- Connecting to the Pure app
- Changing between Miles / Kilometers
- Battery gauge drops fast
- App troubleshooting / forgotten pin code
- Wheel alignment / Handlebar adjustment
- Replacing rear mudguard
- Replacing back light
- Recommended tyre pressure
- Recommended e-scooter maintenance
- Pure Electric e-scooter error codes
- Puncture prevention
- Flat tyre / puncture repair
- Fixing a wobbly stem
- Fitting solid tyres
- Deck replacement
- Cleaning your scooter
- What can void a Pure Electric e-scooter warranty?
- Warranty information (non-Pure products)
- Transferring your warranty
- Registering your warranty
- My warranty has expired, how can I have my scooter repaired?
- Making a warranty claim / repair under warranty
- How to find my serial number?
- Are punctures covered by warranty?
- Accessories warranty information
Battery gauge drops fast
The battery gauge on Pure Electric E-Scooters displays estimated battery remaining based on how hard the battery is working at that time.
For example, if the e-scooter is running for prolonged periods, at high speed, up hills or at colder temperatures, you’re likely to see the battery cells drop quickly. Once the battery has been rested, the cells will start to increase again.
Rest assured, as long as the e-scooter has been fully charged (where the light indicator on your charging unit has gone green) your e-scooter will continue to power to its full range.
The most common cause for an E-Scooter to under-perform is having underinflated tyres causing the scooter to work much harder, which will inevitably cause your battery to drain faster. The tyres should be pumped to 36PSI, we recommend completing this as a first step to extend your range.
For more information on the factors that can effect range and tips to improve your battery performance can be found here.
Updated on 25 Mar 2024
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