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Find answers to your questions
- Can I get insurance on my e-scooter?
- Can I charge my e-scooter overnight?
- How long will my e-scooter battery last?
- How long does it take to charge?
- What is the weight limit for a Pure Electric e-scooter?
- What is the minimum age to ride an Adult e-scooter?
- How to 'start' an e-scooter?
- Is it legal to ride an e-scooter in the UK?
- My charger isn't working
- My e-scooter won't switch on
- Battery gauge drops fast
- Changing between Miles / Kilometers
- I can't find my stem bolts
- My battery doesn't last long / short battery range
- Slow running speed / flashing lights
- My handlebars are stuck
- App troubleshooting / forgotten pin code
- Incorrect pin code
- Connecting to the Pure app
- Product manuals
- Recommended tyre pressure
- Fitting solid tyres
- Deck replacement
- Replacing back light
- Replacing rear mudguard
- Wheel alignment / Handlebar adjustment
- Fixing a wobbly stem
- Cleaning your scooter
- Recommended e-scooter maintenance
- Pure Electric e-scooter error codes
- Flat tyre / puncture repair
- Puncture prevention
- My warranty has expired, how can I have my scooter repaired?
- How to find my serial number?
- Warranty information (non-Pure products)
- Are punctures covered by warranty?
- What can void a Pure Electric e-scooter warranty?
- Accessories warranty information
- Transferring your warranty
- Registering your warranty
- Making a warranty claim / repair under warranty
Changing between Miles / Kilometers
Pure Electric Generation 2, Air³, Advance and Advance Flex Models
You can switch between MPH and KPH using the Pure Electric App available from either the Apple App or Google Play store.
For more details on how to set-up the Pure App, click here.
Pure Air Pro – Generation 1
For owners of our original E-Scooter, the steps are slightly different:
On the dashboard display, press the top and bottom button together to enter the menu (Light button and Change Mode button)
Press the middle (ON/OFF) button to change modes, until you see PO2 on the screen
Use the middle button again to toggle between mph/kph
Press the top and bottom buttons together to exit the menu
Power down the scooter and turn it back on again
Updated on 25 Mar 2024
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