Refurbished E-Scooter Grades Explained

All our refurbished scooters are carefully assessed and graded by trained technicians using a detailed multi-point inspection. Every part, from tyres to throttle, is evaluated. Here's what each grade really means—so you know exactly what you’re getting.

Grading Overview

We categorise our refurbished e-scooters into three distinct classes:

• Class A: As Good As New
• Class B: Fair Condition - Some Wear
• Class C: Moderate Wear

All scooters in our refurbished programme pass our comprehensive safety checks regardless of grade, ensuring they remain safe and reliable for everyday use.

What to Expect: Wheels & Tyres

Class A

• Tread is even with more than 2.5mm remaining
• No signs of impact, puncture or damage on tread or side walls
• Tyres are fully and evenly pressed into the rim
• Tyres properly inflated to 36psi and hold pressure
• Valve caps in 'as-new' condition
• Very minor marks with no signs of use on walls and friction surfaces

Class B

• Tread is even with 2.0 to 2.5mm remaining
• No obvious signs of impact or damage
• No vertical or horizontal movement in tyres when wheel rotated
• Tyres properly inflated and hold pressure
• Some minor marks from use may be visible
• Valve caps functional but may show slight marking

Class C

• Minimum of 1.5 to 2.0mm of tread remaining
• No obvious signs of impact or damage
• Tyres inflate and hold pressure properly
• Cosmetic marks and wear from use are visible
• Valve caps may be heavily marked or missing

What to Expect: Mechanical Components

Class A

• Wheel fittings fully engaged, heads surrounded and correctly torqued
• Wheels rotate freely without horizontal or vertical movement
• Brake cable attached securely with no fraying
• Brake functions smoothly with no snagging
• Stem skeleton and components securely fitted and torqued to specification
• Steerer tube has no dents or bends, perfectly true and straight
• Folding mechanism engages correctly with both locks functioning properly
• No signs of cosmetic wear on mechanical components

Class B

• All mechanical components fully functional
• Some minor marks or cosmetic wear may be visible
• Brake lever applies and releases brake fully with small signs of use
• Folding mechanism functions correctly with all safety features intact
• Steerer tube remains straight with no evidence of twisting
• Bell functions with some small scratches possible
• Headset movement free with minor cosmetic marks

Class C

• All components remain fully functional and safe
• More noticeable cosmetic wear with visible scratches and scuffs
• Larger cosmetic marks on brake components but full functionality maintained
• Handlebar grips may show heavier marks and scuffs
• Steerer tube true and straight but with some larger scratches
• Headset may show deeper scratching but no functional impact
• Folding mechanism remains secure with all safety features working properly

What to Expect: Electronic Controls

Class A

• Visual Control Unit (VCU) fully functional
• Power button has protective rubber seal correctly positioned
• Throttle moves easily and engages motor at appropriate speed
• Indicators function perfectly with beep and no cosmetic wear
• All lights function correctly with no signs of wear
• Charger and charging port in 'as-new' condition
• No error codes displayed during electronic tests
• Scooter has travelled less than 10km

Class B

• All electronic components fully functional
• VCU may show minor signs of use
• Power button remains securely attached
• Indicators function with a beep and are undamaged but may show small signs of use
• Lights function correctly in all modes with some small signs of use
• Charging port may show small signs of use but remains intact
• Scooter has travelled more than 10km but less than 200km

Class C

• All electronic systems remain fully operational
• More visible signs of use on display and controls
• Power button functional with protective seal intact
• Indicators function with a beep but show signs of wear
• Lights work correctly in all modes but may show signs of wear
• Charging port may show more marks from extended use
• Scooter has travelled more than 200km

What to Expect: Chassis

Class A

• Deck board free from damage and warping
• Front bracing plate fitted with screws torqued to specification
• All rubber bungs fitted
• Kick stand mechanisms function properly with no signs of wear
• Battery bay skirt fitted and clean on both sides
• All components appear as-new

Class B

• Deck board free from damage but may have minor surface scratching
• Kick stand functions correctly with possibly some minor marks underneath
• Battery bay skirt fitted with some minor marks possible
• All chassis components structurally sound

Class C

• Deck board has no structural damage but shows deeper scratches or scuffs
• Kick stand functions properly but has more visible scratches underneath
• Battery bay skirt shows more marks from use
• All components remain structurally sound despite cosmetic wear

Included Accessories and Documentation

Class A

• New security seal applied
• Yellow caution labels attached
• Copy of grading assessment included
• Charger and mains cable included
• Tyre valve extenders included
• Instruction manual included
• Original-like cardboard packing

Class B & C

• Copy of grading assessment included
• Charger and mains cable included
• Instruction manual included
• Security seal and valve extenders not included

Our Quality Promise

Regardless of grading, every refurbished Pure Electric e-scooter has undergone thorough safety checks and testing to ensure it meets our high standards. All scooters remain fully functional with any differences being primarily cosmetic or related to the level of previous use.

Our refurbished programme offers a more sustainable and cost-effective way to own a high-quality e-scooter while reducing environmental impact.

If you have any questions about our grading system or need advice on which grade is right for you, our customer support team is always happy to help.