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Find answers to your questions
- Can I get insurance on my e-scooter?
- Can I charge my e-scooter overnight?
- How long will my e-scooter battery last?
- How long does it take to charge?
- What is the weight limit for a Pure Electric e-scooter?
- What is the minimum age to ride an Adult e-scooter?
- How to 'start' an e-scooter?
- Is it legal to ride an e-scooter in the UK?
- My charger isn't working
- My e-scooter won't switch on
- Battery gauge drops fast
- Changing between Miles / Kilometers
- I can't find my stem bolts
- My battery doesn't last long / short battery range
- Slow running speed / flashing lights
- My handlebars are stuck
- App troubleshooting / forgotten pin code
- Incorrect pin code
- Connecting to the Pure app
- Product manuals
- Recommended tyre pressure
- Fitting solid tyres
- Deck replacement
- Replacing back light
- Replacing rear mudguard
- Wheel alignment / Handlebar adjustment
- Fixing a wobbly stem
- Cleaning your scooter
- Recommended e-scooter maintenance
- Pure Electric e-scooter error codes
- Flat tyre / puncture repair
- Puncture prevention
- My warranty has expired, how can I have my scooter repaired?
- How to find my serial number?
- Warranty information (non-Pure products)
- Are punctures covered by warranty?
- What can void a Pure Electric e-scooter warranty?
- Accessories warranty information
- Transferring your warranty
- Registering your warranty
- Making a warranty claim / repair under warranty
Fixing a wobbly stem
Over time and use, the stem latch can become loose, creating some ‘play’ or wobble in the stem. The good news is that its very simple to get it tightened up and back to being solid and stable.
Pure Air³ and Pure Advance/Flex
In order to complete the work you’ll need the following:
- 3mm Allen Key
- A flat blade screwdriver
- 3mm Allen Key bit
- Torque Wrench
- Safety Gloves
Now just follow our simple step by step video and you’ll be back up and running in no time.
Pure Electric Generation 2 ( Pro & LR)
In order to complete the work you’ll need the following:
- A flat blade screwdriver
- A 2mm or 2.5mm Allen key
- Safety Gloves
Now just follow our simple step by step video and you’ll be back up and running in no time.
Updated on 25 Mar 2024
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