Looking for Help?
Find answers to your questions
- Can I get insurance on my e-scooter?
- Can I charge my e-scooter overnight?
- How long will my e-scooter battery last?
- How long does it take to charge?
- What is the weight limit for a Pure Electric e-scooter?
- What is the minimum age to ride an Adult e-scooter?
- How to 'start' an e-scooter?
- Is it legal to ride an e-scooter in the UK?
- My charger isn't working
- My e-scooter won't switch on
- Battery gauge drops fast
- Changing between Miles / Kilometers
- I can't find my stem bolts
- My battery doesn't last long / short battery range
- Slow running speed / flashing lights
- My handlebars are stuck
- App troubleshooting / forgotten pin code
- Incorrect pin code
- Connecting to the Pure app
- Product manuals
- Recommended tyre pressure
- Fitting solid tyres
- Deck replacement
- Replacing back light
- Replacing rear mudguard
- Wheel alignment / Handlebar adjustment
- Fixing a wobbly stem
- Cleaning your scooter
- Recommended e-scooter maintenance
- Pure Electric e-scooter error codes
- Flat tyre / puncture repair
- Puncture prevention
- My warranty has expired, how can I have my scooter repaired?
- How to find my serial number?
- Warranty information (non-Pure products)
- Are punctures covered by warranty?
- What can void a Pure Electric e-scooter warranty?
- Accessories warranty information
- Transferring your warranty
- Registering your warranty
- Making a warranty claim / repair under warranty
How to 'start' an e-scooter?
First time on an E-Scooter? Just follow the simple steps below and we’ll have you moving in no time!
- Firstly make sure the Scooter is fully charged and you have checked the tyre pressure to ensure its inflated to 36 PSI.
- Next find a quiet, safe and paved space and turn on your Pure Electric E-Scooter by pressing the power swich located on your dashboard.
- Finally, put one foot on the product and, using the other foot, push off the ground to gains some forward momentum.
- Once rolling forward, make sure both feet are planted safely on the E-Scooter and gently push the accelerator. The harder you depress the accelerator the faster you will move.
If the accelerator doesn’t kick in, it means you didn’t get enough forward momentum - Try again but push off harder from the ground to increase forward momentum.
Finally… enjoy the freedom and fun of riding your first E-Scooter
Updated on 25 Mar 2024
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