Specialized Electric Bike Warranty

What does the warranty cover? 

  • Lifetime Warranty to the original owner against structural defects in material or workmanship on ALL models of Specialized-branded frames and forks. This includes seatstays and chainstays on full-suspension bikes. Paint and graphics are not included in this definition. Frameset means a Specialized-branded frame equipped with a Specialized branded rigid fork. Suspension forks and suspension parts are not included in the definition of frame or frameset.
  • Roval wheels are also warrantied for life.
  • Other Specialized-branded products (as well as frame paint and graphics) are covered by a two-year warranty. Turbo batteries have a warranty for 2 years or 300 charge cycles—whichever comes first.

Full terms and conditions can be found here.

How long is the warranty cover?

Electrical Parts 2 years, Frame lifetime  

What does the warranty exclude?

Replacement of wear and tear parts, damage from a crash or other accidental damage, and damage from abuse or corrosion are all examples of what is not covered.

More information

Please visit https://www.specialized.com/gb/en/warranty for more details.

How to make a claim

To make a claim please contact us at Pure Electric on help@pureelectric.com or visit your nearest Pure Electric showroom