As a precautionary measure, we have withdrawn the MicroGo M8 from sale and are recalling all MicroGo M8s bought from Pure Electric from summer 2021 onwards. Your safety is our greatest concern, and we sincerely apologise for the disappointment and inconvenience that this will cause.
WHAT IS THE CAUSE?
We have been made aware of an instance where excess moisture has got inside the product, which creates the potential to cause a safety issue while it is being charged. We take our rider’s safety very seriously, leading us to make the decision to recall the product.
WHAT SHOULD I DO NEXT?
STOP using the product immediately. This includes both charging and riding the product.
You should recycle your e-scooter and its charger at your local recycling centre.