Haibike Electric Bike Warranty

What does the warranty cover? 

The statutory liability for material defects applies to the entire bicycle for two years. The first owner gets 5 years manufacturer's warranty on the frame starting on the purchase day.

How long is the warranty cover?

Electrical Parts 2 years, Frame 5 Years

What does the warranty exclude?

Excluded from this are wear and tear parts. You can get more information about the wear and tear parts in your Haibike manual.

More information 

Please visit For more details please visit: https://www.haibike.com/gb/en/service-and-advice/warranty

How do I claim

To make a claim please contact us at Pure Electric on help@pureelectric.com or visit your nearest Pure Electric store