Giant Electric Bike Delivery
Delivery to UK & Northern Ireland on our e-bikes is FREE and in 5 working days.
Note: Certain regions our delivery services maybe impacted by COVID and slightly delayed.
Currently, Giant and Liv e-bikes are only available to click & collect from our Birmingham, Bristol, Edinburgh and Manchester stores. We're working hard to restore normal delivery services on these brands and will update this page soon.
Store Click & Collect
Your order will be ready within 5 working days and we’ll be in touch when it's available to collect.
International Ordering & Delivery
We currently only take orders from the UK. Please see our Ordering & Delivery page for more details.
Built & Ready To Ride
When you order an e-bike from us, it’ll be built and inspected by a qualified member of the Pure Electric team before being boxed up and sent to you. Once delivered, all you’ll need to do is use the supplied Pure Electric multitool to straighten the handlebars and attach the pedals.
You have 30 days from the date in which your product has been delivered to return your product.
To obtain a full refund, the goods must be returned in an “as new” condition, unridden with all parts, manuals and accessories included in the original box and packaging.
To find out more information and how to return your items please visit our returns page.