We offer free click & collect to our Birmingham, Bristol, Edinburgh & Manchester stores for our Giant electric bike range. Simply purchase your item online to secure stock and collect it from your local Pure Electric store.

Your order will be ready within 5 working days and we’ll be in touch when it's available to collect.

International Ordering & Delivery

We currently only take orders from the UK. Please see our Ordering & Delivery page for more details.

Built & Ready To Ride

When you order an e-bike from us, it’ll be built and inspected by a qualified member of the Pure Electric team before being boxed up and sent to you. Once delivered, all you’ll need to do is use the supplied Pure Electric multitool to straighten the handlebars and attach the pedals.

Returns

You have 30 days from the date in which your product has been delivered to return your product.

To obtain a full refund, the goods must be returned in an “as new” condition, unridden with all parts, manuals and accessories included in the original box and packaging.

To find out more information and how to return your items please visit our returns page.

Store Stock

Please click here to see if there is stock available in one of our stores. Unfortunately we are unable to reserve store stock, this is available on a first come, first-serve basis.