Giant Electric Bike Delivery

Home Delivery

UK and Northern Ireland
We offer FREE UK and Northern Ireland Delivery weekday delivery. Deliveries take up to 5 working days to arrive.

Republic of Ireland
Deliveries to the Republic of Ireland is charged at £9.99 and takes up to 5 working days to arrive.

Import Charges from 1st January 2021

All Republic of Ireland orders will be shipped with Delivery Duty Unpaid. Prior to the delivery of your order, the carrier delivering will be in contact with you to provide a link to pay any excise, VAT and customs clearance fees. Any orders above €150 will also incur additional import duty charges. 

Please note: Accessories ordered with e-bikes may come in separate deliveries.

Showroom Click & Collect

Not around to accept a delivery?

We offer free click & collect to our Birmingham, Bristol, Edinburgh & Manchester showrooms for our Giant electric bike range. Simply purchase your item online to secure stock and collect it from your local Pure Electric showroom.

Your order will be ready within 5 working days and we’ll be in touch when it's available to collect.

International Ordering & Delivery

We currently only take orders from the UK and Ireland. Please see our Ordering & Delivery page for more details.

Built & Ready To Ride

When you order an e-bike from us, it’ll be built and inspected by a qualified member of the Pure Electric team before being boxed up and sent to you. Once delivered, all you’ll need to do is use the supplied Pure Electric multitool to straighten the handlebars and attach the pedals.

Returns

You have 30 days from the date in which your product has been delivered to return your product.

To obtain a full refund, the goods must be returned in an “as new” condition, unridden with all parts, manuals and accessories included in the original box and packaging.

To find out more information and how to return your items please visit our returns page.

Showroom stock

Please contact us on help@pureelectric.com to see if there is stock available in one of our showrooms. Unfortunately, we are unable to reserve showroom stock, this is available on a first-come, first-serve basis.