Cube Electric Bike Warranty

What does the warranty cover? 

Your CUBE bike is warranted to be free from manufacturing defects for 2 years with effect from the date of sale. In addition, we provide our customers with the following warranty in the event of frame breakage outside the statutory warranty period as follows:

Aluminium 5 Years Guarantee
Titanium 5 Years Guarantee
Carbon, Alu-Carbon 2 Years Guarantee

What does the warranty exclude?

We reserve the right to repair defective frames or parts or to replace them with the corresponding updated model. A condition of the warranty is normal use of the bike in accordance with the manufacturer’s stipulations.

Modification work outside the statutory warranty period (2 years) is not carried out or refunded by us free of charge.

We therefore request that the customer be fully aware of this stipulation on conclusion of the sales contract in order to avoid possible misunderstandings at a later date.

More information 

Please visit https://www.cube.eu/en/service/helpdesk/faq-general/how-long-do-i-have-guarantee-warranty-on-my-cube-bike/ for more warranty details.

How to make a claim

To make a claim please contact us at Pure Electric on help@pureelectric.com or visit your nearest Pure Electric showroom