Bird Electric Scooter Warranty

What is the warranty cover?

Bird includes a 30 day warranty for all components subject to wear, 6 month warranty for electric components and a 2 year warranty for the vehicle body. This warranty covers defects in material and workmanship of the product arising or occurring as a result of normal and ordinary use of the product. The applicable period for the Limited Warranty begins 30 days following the delivery of the respective product, in accordance with the agreed delivery terms. 

Vehicle body - 2 years

  • Decklid (metal components)
  • Main body
  • Down tube
  • Front-wheel and hub motor assembly
  • Front fork and neck assembly
  • Rear fork assembly
  • Handlebar
  • Brake cable
  • Charge port

Electrical components - 6 months
  • Brain
  • Power control module
  • Battery pack
  • Battery charge
  • Electronic throttle mechanism
  • Head light
  • Taillight

Components subject to wear - 30 days
  • Deck lid (rubber components)
  • Handlebar grips
  • Front & rear tyre
  • Front & rear fender
  • Front & rear decorative strips
  • Front fork cover/trim
  • Reflective stickers
  • Kickstand
  • Fasteners
  • Charge port cover

What does the warranty exclude?

This Limited Warranty does not cover and excludes damage to your product: Caused by abuse, misuse, neglect or commercial use. That is cosmetic, including, scratches, dents and the removal of protective coatings that are designed to diminish over time, unless such damage occurred due to a defect in materials.

More information

For more information and full terms and conditions please visit the manufacturer statement here.

How do I make a claim?

To make a claim please contact us at Pure Electric on help@pureelectric.com or visit your nearest Pure Electric store