Ridgeback MK5 Electric Cargo Bike - 2020

The family's go-to cargo bike.
Ash to write copy still....
Ash to write copy still....
FREE safety check and re-tune after 6 weeks
Take your electric bike to one of our Pure Electric stores up to 6 weeks from delivery for your free safety check. The safety check and re-tune consists of:
Brakes & gears adjusted
Tyre pressure checked & adjusted
All bolts checked & adjusted for the correct torque
Find your local Pure Electric store here. Proof of purchase will be required.
Take your electric bike to one of our Pure Electric stores up to 6 weeks from delivery for your free safety check. The safety check and re-tune consists of:
Brakes & gears adjusted
Tyre pressure checked & adjusted
All bolts checked & adjusted for the correct torque
Find your local Pure Electric store here. Proof of purchase will be required.
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Specifications
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Key Features
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Warranty
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Delivery & Returns
Specifications
Technical Specs
Maximum Speed |
Assistance up to 15.5mph |
Optimum Range |
62 miles / 100 km |
Frame |
6061 heat-treated Aluminium |
Charger |
Promovec |
Battery |
Promovec 500wh |
Chainset |
Alloy 170mm / 42T |
Motor |
Promovec 50971, 250W, 40NM |
Shifters |
Shimano Acera SL-M3000 9 Speed |
Rear Derailleur |
Shimano Acera M3000 |
Cassette |
Shimano CS-HG200-9 |
Gearing |
11-32T |
Chain |
KMC X9 |
Brakes |
Tektro HD-E530/525 Hydraulic Brakes |
Brake Levers |
Tektro HD-E530/525 Hydraulic Brakes W / Handbrake |
Hubs |
Promovec FH-9 Cargo / Promovec 50971 36H |
Rims |
Mach 1 Kargo 36H |
Spokes |
Steel 14g |
Tyres |
Kendra CBT 20/26X1.95" |
Handlebar |
Cargo Custom |
Seat Post |
Alloy 27.2X300MM |
Saddle |
Selle Royal Gipsy |
Pedals |
Ridgeback Metro |
Grip Tape |
Cargo Foam |
Colour |
Black |
Bike weight |
54.0 kg |
SKU |
PSBIRI018 |
Key Features
Key Features
- Note: A helmet should be worn at all times whilst riding your E-Bike.
Warranty
Warranty Info
One Year Warranty: All bikes have a limited warranty and components are covered for one year from date of purchase - all to the original purchaser. Any part or frame failure that you would like to have inspected, as a warranty case should be first dealt with by the participating bike store where you originally purchased the bike from. If there is a case, then the aforementioned will be sent to us for further inspection and outcome. Please remember to provide your proof of purchase.
How to make a claim
Customer contacts Pure Electric at help@pureelectric.com
Delivery & Returns
Please note: COVID-19 Border restrictions may cause delivery delays
Electric Bike Delivery - up to 7 working days
UK and Northern Ireland - Free
Republic of Ireland - £9.99 delivery – 5 working day – Import Charges from 1st January 2021
All Republic of Ireland orders will be shipped with Delivery Duty Unpaid. Prior to the delivery of your order, the carrier delivering will be in contact with you to provide a link to pay any excise, VAT and customs clearance fees. Any orders above €150 will also incur additional import duty charges.
Please note: Accessories ordered with e-bikes may come in separate deliveries.
Store Click & Collect
Not around to accept a delivery? We offer free click & collect in all our UK stores. Simply purchase your item online to secure stock and collect it from your local Pure Electric store.
Your order will be ready within 5 working days and we’ll be in touch when it's available to collect.
International Ordering & Delivery
We currently only take orders from the UK and Ireland. Please see our Ordering & Delivery page for more details.
Built & Ready To Ride
When you order an e-bike from us, it’ll be built and inspected by a qualified member of the Pure Electric team before being boxed up and sent to you. Once delivered, all you’ll need to do is use the supplied Pure Electric multitool to straighten the handlebars and attach the pedals.
Returns
You have 30 days from the date in which your product has been delivered to return your product.
To obtain a full refund, the goods must be returned in an “as new” condition, unridden with all parts, manuals and accessories included in the original box and packaging.
To find out more information and how to return your items please visit our returns page.
Store stock
Please contact us on help@pureelectric.com to see if there is stock available in one of our stores. Unfortunately we are unable to reserve store stock, this is available on a first come, first-serve basis.