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Xiaomi M365 Electric Scooter with Pre-inserted Puncture Prevention Fluid

Xiaomi M365 Puncture Protection
Xiaomi M365 puncture protection
Xiaomi M365 Electric Scooter with Pre-inserted Puncture Prevention Fluid
Xiaomi M365 Electric Scooter with Pre-inserted Puncture Prevention Fluid
Xiaomi M365 Electric Scooter with Pre-inserted Puncture Prevention Fluid
Xiaomi M365 Electric Scooter with Pre-inserted Puncture Prevention Fluid
Xiaomi M365 Electric Scooter with Pre-inserted Puncture Prevention Fluid
Xiaomi M365 Electric Scooter with Pre-inserted Puncture Prevention Fluid
Xiaomi M365 Electric Scooter with Pre-inserted Puncture Prevention Fluid
Xiaomi M365 Electric Scooter with Pre-inserted Puncture Prevention Fluid
Xiaomi M365 Electric Scooter with Pre-inserted Puncture Prevention Fluid
Xiaomi M365 Electric Scooter with Pre-inserted Puncture Prevention Fluid
Xiaomi M365 Electric Scooter with Pre-inserted Puncture Prevention Fluid
Xiaomi M365 Electric Scooter with Pre-inserted Puncture Prevention Fluid
Xiaomi M365 Electric Scooter with Pre-inserted Puncture Prevention Fluid
Xiaomi M365 Electric Scooter with Pre-inserted Puncture Prevention Fluid
Xiaomi M365 Electric Scooter with Pre-inserted Puncture Prevention Fluid
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Our Expert Opinion

The M365 is fitted with air filled tyres which gives the best ride quality, but punctures are inevitable. Changing tyres on the M365 is a nightmare! It’s far more difficult than repairing a bicycle puncture and can take hours, even with the right tools!

That's why we've taken the pain & mess away by pre-inserting our cutting edge puncture prevention fluid.

 

How does it work?
When you get a puncture the slime-like substance will automatically find the puncture hole and seal it without you ever noticing there was a problem.  Air pressure within the tyre forces solution out of the puncture hole reacting with the outside air sealing the puncture.

 

Xiaomi M365

For the last two years, this has been the worlds top selling scooter. Swift, accessible, attractive and great value.  With a top speed of 15mph, you'll cover 2 miles in just 8 minutes – 20 minutes faster than walking. Air-filled tyres mean the Xiaomi M365 makes most surfaces feel silky smooth. The speed and acceleration controls are so simple, anyone can learn to ride in minutes – plus, it’s a great electric scooter to look at. The light, aluminium construction means you can quickly fold it down for carrying and storage.

 

Worry Free Warranty!
All our Xiaomi M365 electric scooters are UK stock and come with a 2-year UK warranty. (unlike many imports that have to be returned to Europe or China for warranty issues)

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Xiaomi M365 Puncture Protection
Xiaomi M365 puncture protection
Xiaomi M365 Electric Scooter with Pre-inserted Puncture Prevention Fluid
Xiaomi M365 Electric Scooter with Pre-inserted Puncture Prevention Fluid
Xiaomi M365 Electric Scooter with Pre-inserted Puncture Prevention Fluid
Xiaomi M365 Electric Scooter with Pre-inserted Puncture Prevention Fluid
Xiaomi M365 Electric Scooter with Pre-inserted Puncture Prevention Fluid
Xiaomi M365 Electric Scooter with Pre-inserted Puncture Prevention Fluid
Xiaomi M365 Electric Scooter with Pre-inserted Puncture Prevention Fluid
Xiaomi M365 Electric Scooter with Pre-inserted Puncture Prevention Fluid
Xiaomi M365 Electric Scooter with Pre-inserted Puncture Prevention Fluid
Xiaomi M365 Electric Scooter with Pre-inserted Puncture Prevention Fluid
Xiaomi M365 Electric Scooter with Pre-inserted Puncture Prevention Fluid
Xiaomi M365 Electric Scooter with Pre-inserted Puncture Prevention Fluid
Xiaomi M365 Electric Scooter with Pre-inserted Puncture Prevention Fluid
Xiaomi M365 Electric Scooter with Pre-inserted Puncture Prevention Fluid
Xiaomi M365 Electric Scooter with Pre-inserted Puncture Prevention Fluid
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Why should I choose Pure Electric?

  • Official UK stock with UK warranties
  • We won’t be beaten on UK prices
  • Free next working day delivery on all e-scooters

Buy with confidence. We have over 14,000 happy customers. With Pure you'll get a dedicated customer care team, a full UK warranty and the cheapest UK price guaranteed. 

Need to know

Our Xiaomi 365 electric scooters come with a 2-year UK warranty, (unlike many imports that have to be returned to Europe or China for warranty issues)

Xiaomi M365 facts

  • The world's best selling e-scooter
  • Our most reliable e-scooter
  • Great build quality
  • Easy to use
  • Easy to start
  • Fun to ride
  • Looks good
  • Good for the environment
  • Amazing value for money

Swift, accessible, attractive and great value, it's not hard to see why the Xiaomi M365 is a worldwide bestseller.

It’s popular for a reason
With a top speed of 15mph, you'll cover 2 miles in just 8 minutes – 20 minutes faster than walking. Air-filled tyres mean the Xiaomi M365 makes most surfaces feel silky smooth. An eco-mode makes your battery lasts longer, so you'll travel further on less power.

Warranty Info

What the Warranty Covers, and for how long? 

The full scooter is covered, including the electronics and battery, for 2 years from purchase.

Who Is the Warranty Provider? 

The warranty is backed by the manufacturer, Xiaomi, however the work is done by a partner based in the UK called SBE. 

How Can a Customer Claim on the Warranty? 

Contact Pure Electric by calling 01458 333888 or via email help@pureelectric.com

The warranty work is completed by Xiaomi, however Pure Electric offer guidance and support through Xiaomi’s warranty process to ensure our customers receive the quickest and best service possible.

T&Cs  

We have made special efforts to review all our third-party warranty policies to guarantee customers receive the most reliable advice before purchasing. We feel it is important to outline the following terms for Xiaomi.

The warranty may be void if:

  • The scooter has not been maintained – for example unchanged punctures and missing parts 
  • The scooter has been misused - for example it has been ridden by a rider over the recommended weight
  • The scooter has been serviced or modified by anyone other than an authorised partner 
  • The scooter has been ridden in the rain or has any water ingress*

*Pure Electric Tip: this is the advice from Xiaomi manufacturer and must therefore be followed. In our experience, if you accidently get your scooter splashed then don’t panic, this is not always enough to constitute water damage to your scooter. Xiaomi suggest you can ride through puddles (less than 2cm). However, we strongly advise you always take precautions keep your scooter dry. If you think this may be a problem, we suggest you consider one of our more weatherproof models instead: Boosted Rev or Segway Max.

Please note that these terms will be the same when purchasing a Xiaomi scooter from any other retailer website offering a 2-year manufacturer’s warranty.

 

Manufacture Warranty Statement 

https://www.mi.com/uk/service/warranty?v=2#warrant  

 

Buying risks to avoid

There are three risks to avoid when buying a Xiaomi electric scooter, fakes, stolen goods and illegal imports.

  • Fakes can of course be very unsafe and unreliable.
  • Stolen goods may be repossessed or intercepted, leaving you with nothing to show for your money.
  • Illegal imports won’t carry a UK warranty and you may be liable for unexpected import duty costs.

There are four simple checks we recommend to avoid these risks:

  • Is the retailer you’re buying from adding VAT to your purchase? If not, it’s likely they’re selling stock not approved for sale in the UK.
  • Some websites state ‘UK stock’ even when they’re selling stock imported from elsewhere. Ask whether the retailer’s Xiaomi stock has been bought from Ingram Micro, the only official UK importer of Xiaomi Electric Scooters.
  • Does the scooter and its box carry a CE mark? This will be clearly displayed on a sticker on the outside of the box and on a sticker placed on the scooter itself. If the box and scooter don’t have a CE mark, it means the scooter hasn’t been checked to ensure it meets EU safety, health or environmental requirements.
  • Does the retailer look credible? Simple checks we would recommend include:
    -Check for a VAT number displayed on the bottom of every page of the retailer’s website
    -Check whether they have a physical office or shop location
    -Check their online presence, does their website look professional and do they have a professional looking social media presence
    -Check third party reviews. A strong Trustpilot rating is a simple way to check other customers’ experience.

At Pure Electric, we guarantee every product we sell is sourced direct from the manufacturer and is approved for sale in the UK. This also means every Xiaomi M365 scooter we sell comes with a full 2 year UK warranty.

Important details you need to know

  • Manufacturer-recommended maximum rider weight: 100kg. Heavier Riders: Click Here
  • Manufacturer recommended rider age: 16 years +
  • If you’re looking for longer range or more uphill power, then the Xiaomi Pro is a great alternative at similar price. 

Product Specification

Technical Specs

Top Speed

15 mph / 25 km/h

Maximum Range

18.5 miles / 30 km

Weight

27.5 lbs / 12.5 kg

Motor Power (Watts)

250

Charge Time (hours)

5.5

Front Brakes

KERS

Rear Brakes

Disc

Front Wheel

Pneumatic

Real Wheel

Pneumatic

Front Wheel Size

8.5 inches / 21.6 cm

Rear Wheel Size

8.5 inches / 21.6 cm

Front Light

Yes

Rear Light

Yes

Folded Dimensions

(LxWxH)

43 x 17 x 19 inches
108 x 43 x 48 cm

Unfolded Dimensions

(LxWxH)

43 x 19 x 45 inches
108 x 48 x 114 cm

Maximum Rider Weight 100 kg

Key Features

Key Features

  • Best value

The overall package of the M365 is hard to beat - great design, good specs all at a very competitive price. It's hard to ignore this scooter, especially if you are looking for your first electric scooter.

  • Clean minimalist design

Unlike many other scooters Xiaomi has managed to conceal many of the wires that usually leave scooters looking messy. This gives the scooter a very clean and minimalist design. 

  • The world most popular scooter

It's no secret that the Xiaomi M365 is popular, not only as a retail scooter but it was the scooter of choice for Bird and Lime when they launched as electric scooter rental companies. 

 

 

Delivery and Returns

Delivery

FREE NEXT WORKING DAY DELIVERY ON ALL ORDERS OVER £100

All our electric scooters are sent out with next working day delivery as standard.

Deliveries are made Monday to Friday.

If you order before 2pm – Monday to Thursday, your electric scooter order will be dispatched same-day and you will receive it the next business day. Orders placed on Friday to Sunday, will be dispatched Monday, delivered to you on Tuesday.

Saturday Delivery 
If it's more convenient for you to receive your scooter at the weekend, we now offer Saturday delivery for £15. If you order your electric scooter before 2PM on Friday, and select £15 Saturday Delivery at checkout, you will receive your order the following Saturday. Saturday Delivery is currently only available in the UK. 

Original box and packaging 
Please keep hold of your original box and packaging for at least 30-days, in the event you need to return the product to us.

International Ordering & Delivery

At this moment we only take orders from the UK, but will be very soon delivering across Europe.

1. Cancelling Your Order 

If you would like to cancel your order, please contact us immediately via our email address: help@pureelectric.com. Please include your order number when contacting us. 

If your order has not yet left our warehouse, we should be able to stop it shipping, and issue you a refund immediately. 

Please note –  when returning a product, it must be returned in ‘as new’ condition, with all components included, in their original packaging. There will be a charge for the return – see here. 

2. Returns - Changed Your Mind 

If you change your mind after buying from us and want a refund, you have up to 14 days to let us know, and another 14 days to return the goods to us. You will need to return the product to us before we can provide a refund. Pure Electric can help arrange the return for a charge of £20 - you will be required to take your scooter to your nearest drop off point.  

Please note –  the 14 days return period is to allow you to examine the goods as you would in a shop. To obtain a full refund, the goods must be returned in an “as new” condition with all components included in their original packaging. “As new” condition is defined as unridden (less than 1km logged on the scooter’s odometer.) 

3. Returns - Damaged & Faulty 

Faulty electric scooter – Less than 30 days post-delivery 
If your electric scooter arrives damaged or develops a manufacturing fault during normal use (as outlined in the manufacturer’s manual) within 30 days of you receiving it you are entitled to a repair, replacement or refund. 

Please note –  All returns are assessed by a Pure Electric representative and the fault must be confirmed before further action can be taken. The assessment process can take up to 3 days.  

Faulty electric scooter – More than 30 days post-delivery 
If your scooter develops a fault through normal use (as outlined in the manufacturer’s manual) after the initial 30 days period you may still be entitled to have your scooter repaired at no cost to yourself. We will assess the fault via phone and email to confirm that the scooter we supplied was defective before agreeing to provide a free repair. 

Please note –  any fault caused due to misuse of the scooter including water ingress or external damage is not covered by this policy. Please ensure your read the manual in detail before using your electric scooter to avoid voiding your warranty. 

Please see our "how to return guide" and table of charges, along with our full policy here 

 

Frequently Asked Questions

Can I pay for this electric scooter in instalments?

Yes you can pay monthly with us. Please follow this link to find out more about our finance options - https://www.purescooters.com/pages/pure-scooters-finance-klarna 


Simply add the items you'd like to buy to your basket and proceed through the checkout (don't use EXPRESS payment options)... complete your email, address, delivery choice and then select KLARNA when you get payment options. 


The KLARNA option will then load some additional questions to complete and options for you to select.

When is a warranty repair not possible?

The warranty becomes invalid if the scooter has been modified in any way, including changes to its firmware. 

This also includes any repairs or modifications using unofficial parts.

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when ordered before 2pm

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